Get in touch

Say hello.

The quickest way to reach us is from inside the game: open Settings (the gear icon) and tap Contact Support. That opens an email draft with your Player ID and game version already filled in, which helps us find your game.

You can also email us directly. Please include your Player ID, shown at the bottom of the Settings screen (tap it to copy).

Common questions

I reinstalled the game and lost my progress.

Your progress is saved on your device and backed up to the cloud under your guest account. A reinstall can start a new guest account that can’t reach the old backup, so the progress may not come back, and we can’t move it for you yet. Sign-in with Apple or Google, which will let you restore progress on a new device, is coming later.

Timers moved after I changed my phone’s clock.

Game timers follow your device’s clock. Keep the clock set automatically for timers to behave normally.

How do I delete my account?

See Delete your account.